This Privacy Policy describes how KYOREN (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.kyorengg.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services").
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Last updated: March 2026
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
Information that you directly submit to us through our Services may include: — Contact details including your name, address, phone number, and email. — Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number. — Account information including your username, password, and security questions used for account security purposes. — Shopping information including the items you view, add to your cart, or purchase. — Customer support information including the content of communications you send us.
We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection details, your IP address, and other information regarding your interaction with the Services.
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as our payment processors, who collect payment information (e.g., credit or debit card information, billing address) to process your payment in order to fulfill your orders. When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, and cookies.
Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, send notifications related to your account, purchases, returns, exchanges or other transactions, create and maintain your account, arrange for shipping, and facilitate any returns and exchanges. We may also contact you after your purchase to resolve post-sales queries or to request feedback on the product and your overall experience. Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. Communicating with You and Service Improvement. We use your personal information to provide customer support and improve our Services.
Like many websites, we use Cookies on our Site. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services. We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available.
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include: — With vendors or other third parties who perform services on our behalf (e.g., payment processing, data analytics, customer support, cloud storage, fulfillment and shipping). — With business and marketing partners to provide services and advertise to you. — When you direct, request us, or otherwise consent to our disclosure of certain information to third parties. — With our affiliates or otherwise within our corporate group. — In connection with a business transaction such as a merger or acquisition. — To comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available.
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites.
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted. We do not have actual knowledge that we share or sell personal information of individuals under 16 years of age.
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law. — Right to Access / Know: You may request access to personal information that we hold about you. — Right to Delete: You may request that we delete personal information we maintain about you. — Right to Correct: You may request that we correct inaccurate personal information we maintain about you. — Right of Portability: You may request a copy of the personal information we hold about you. — Restriction of Processing: You may ask us to stop or restrict our processing of personal information. — Withdrawal of Consent: Where we rely on consent to process your personal information, you may withdraw this consent at any time. — Managing Communication Preferences: You may opt out of receiving promotional emails at any time by using the unsubscribe option in our emails. You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.
Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
You consent to receive communications from us by way of emails, phone calls, and SMS with respect to your transactions on our Website and use of the Services. We may use your contact information to send you transactional communications, including order confirmations, shipping updates, account-related notifications, and customer support responses. You may opt out of receiving promotional or marketing communications at any time by using the unsubscribe option included in such communications. Please note that even if you opt out of marketing communications, we may still send you non-promotional, transactional, or service-related messages necessary to fulfill our contractual obligations or comply with legal requirements.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at: support@kyorengg.com